Privacy Policy
This privacy policy describes how we collect, use, and share your personal data when you visit or make a purchase through our website.
1. Contact
f you have additional questions, need more information about our privacy practices, or wish to file a complaint, contact us by email at: citydent@ymail.com
2. Collection of Personal Data
When you visit our website, we collect certain information about your device, your interaction with the site, and data necessary to process your purchase. We may also collect additional information if you contact us for customer support.
Personal data refers to any information that can be linked to an identifiable individual.
I – Device Information
- Purpose: Site loading and analytics for optimization
- Source: Automatically collected via cookies, log files, tags, and pixels
- Sharing: With WooCommerce
- Collected data: Browser version, IP address, time zone, cookie information, page/product views, searches, interactions
II – Order Information
- Purpose: Payment processing, shipping, invoicing, communication, fraud prevention
- Source: Directly from you
- Sharing: With WooCommerce
- Collected data: Name, billing and shipping address, email, phone number, payment details
III – Customer Support
- Purpose: To provide support
- Source: Directly from you
Minors
Our site is not intended for individuals under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete it.
3. Sharing Personal Data
We share your data with service providers to fulfill our contractual obligations. For example:
WooCommerce provides our e-commerce platform. Learn more about their policy: WooCommerce Privacy
We may also share data if required by law or legal proceedings.
4. Advertising
We use your information to deliver targeted ads we believe may be of interest to you. For example:
Google Analytics helps us understand how you use the site. Details: Google Privacy
We share data with advertising partners and through cookies.
You can opt out of targeted advertising at:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
General opt-out: https://optout.aboutads.infohttps://optout.aboutads.info
5. Use of Personal Data
We use your data to provide services including product offers, payment processing, shipping, and updates on promotions.
Legal basis (GDPR)
If you are from the EEA, your data is processed based on:
- Your consent
- Contractual obligations
- Legal obligations
- Our legitimate interests that do not override your rights
Data Retention
We retain your data until you request deletion.
Automated Decision-Making
WooCommerce uses limited automation to prevent fraud (e.g., IP blacklisting). We do not make legally binding decisions based solely on automated processing.
6. Sale of Personal Data
7. Your Rights
GDPR:
You have the right to access, modify, or delete your personal data. Data is first processed in Ireland, then transferred to the USA and Canada. More info: WooCommerce GDPR
CCPA
You have the right to access, modify, delete, and request data portability. You may authorize an agent to submit a request on your behalf.
8. Cookies
Cookies are small files used by the site to remember your preferences and improve user experience. We use functional, analytical, and marketing cookies.
More info: WooCommerce Cookies
Most cookies we use are persistent, lasting from 30 minutes up to 2 years.
You can control cookies via your browser settings or visit: www.allaboutcookies.org
Note: Even if you disable cookies, some information may still be shared with third parties.
Do not track
Currently, we do not respond to “Do Not Track” signals, as there is no universal standard for their handling.
9. Changes
This policy may be updated periodically to reflect changes in laws or business practices.
10. Complaints
If you have a complaint, contact us at: citydent@ymail.com
If you’re not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
