{"id":1324,"date":"2025-07-16T10:37:14","date_gmt":"2025-07-16T10:37:14","guid":{"rendered":"https:\/\/banjalukasmile.com\/povrat-i-refundacije\/"},"modified":"2025-08-01T07:46:24","modified_gmt":"2025-08-01T07:46:24","slug":"povrat-i-refundacije","status":"publish","type":"page","link":"https:\/\/banjalukasmile.com\/bs\/povrat-i-refundacije\/","title":{"rendered":"Povrat i refundacije"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1324\" class=\"elementor elementor-1324 elementor-955\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c88973 e-flex e-con-boxed e-con e-parent\" data-id=\"2c88973\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0762b47 elementor-widget elementor-widget-heading\" data-id=\"0762b47\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #9802ba\">Povrat i<\/span> <span style=\"color: #9802ba\">refundacije<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21088fd elementor-widget elementor-widget-text-editor\" data-id=\"21088fd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Na\u0161a politika povra\u0107aja osmi\u0161ljena je kako bismo osigurali tvoje zadovoljstvo kupovinom. Ako iz bilo kog razloga nisi zadovoljan\/na naru\u010denim proizvodom, mo\u017ee\u0161 zatra\u017eiti povra\u0107aj novca u okviru predvi\u0111enog roka. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e02bf59 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e02bf59\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44a35d4 e-con-full e-flex e-con e-child\" data-id=\"44a35d4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b198cce elementor-widget elementor-widget-heading\" data-id=\"b198cce\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Za porud\u017ebine koje se odnose na paste za zube i izbjeljiva\u010de<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0c0ac0 elementor-widget elementor-widget-heading\" data-id=\"f0c0ac0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Op\u0161te informacije<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3d30d6 elementor-widget elementor-widget-text-editor\" data-id=\"a3d30d6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Imamo politiku povra\u0107aja u roku od 30 dana, \u0161to zna\u010di da ima\u0161 30 dana od prijema po\u0161iljke da zatra\u017ei\u0161 povra\u0107aj.<\/p><p>Kako bi proizvod bio prihva\u0107en za povra\u0107aj, mora biti u istom stanju u kom si ga primio\/la \u2013 nekori\u0161\u0107en, neo\u0161te\u0107en, sa etiketama i u originalnom pakovanju.<br>Tako\u0111e, bi\u0107e ti potreban ra\u010dun ili dokaz o kupovini.<\/p><p>Da zapo\u010dne\u0161 proces povra\u0107aja, kontaktiraj nas putem mejla: citydent@ymail.com<\/p><p>Povratnu po\u0161iljku treba poslati na adresu:<br>Milana Tepi\u0107a 27, Banja Luka 78000<\/p><p>Ukoliko tvoj zahtev bude odobren, posla\u0107emo ti nalepnicu za slanje, kao i detaljna uputstva za dalje korake. Po\u0161iljke poslate bez prethodnog kontakta i odobrenja ne\u0107e biti prihva\u0107ene. <\/p><p>Za sva dodatna pitanja u vezi povra\u0107aja, pi\u0161i nam na: citydent@ymail.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62f1a4c elementor-widget elementor-widget-heading\" data-id=\"62f1a4c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. O\u0161te\u0107enja i problemi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3594ee6 elementor-widget elementor-widget-text-editor\" data-id=\"3594ee6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Molimo te da pregleda\u0161 svoju porud\u017ebinu odmah po prijemu i javi\u0161 nam se \u0161to pre ako je proizvod o\u0161te\u0107en, neispravan ili si primio\/la pogre\u0161an artikl, kako bismo mogli da ispravimo gre\u0161ku.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d063a74 elementor-widget elementor-widget-heading\" data-id=\"d063a74\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Zamene<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbf86a4 elementor-widget elementor-widget-text-editor\" data-id=\"dbf86a4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Najbr\u017ei na\u010din da dobije\u0161 ono \u0161to \u017eeli\u0161 jeste da vrati\u0161 trenutni proizvod, a zatim, nakon \u0161to povra\u0107aj bude prihva\u0107en, napravi\u0161 novu porud\u017ebinu za \u017eeljeni proizvod.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aaa27fa elementor-widget elementor-widget-heading\" data-id=\"aaa27fa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. EU pravo na odustanak od kupovine u roku od 14 dana<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-540554e elementor-widget elementor-widget-text-editor\" data-id=\"540554e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Bez obzira na prethodne uslove, ako se isporuka vr\u0161i u neku od zemalja Evropske unije, ima\u0161 pravo da otka\u017ee\u0161 ili vrati\u0161 porud\u017ebinu u roku od 14 dana, bez navo\u0111enja razloga. Kao i ranije navedeno, proizvod mora biti u istom stanju u kom si ga primio\/la \u2013 nekori\u0161\u0107en, neo\u0161te\u0107en, sa etiketama i u originalnom pakovanju, uz ra\u010dun ili dokaz o kupovini. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c03cf22 elementor-widget elementor-widget-heading\" data-id=\"c03cf22\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Refundacije<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-011416b elementor-widget elementor-widget-text-editor\" data-id=\"011416b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Obavesti\u0107emo te \u010dim primimo i pregledamo vra\u0107eni proizvod, i javi\u0107emo ti da li je refundacija odobrena. Ako jeste, novac \u0107e automatski biti vra\u0107en na isti na\u010din na koji si platio\/la, u roku od 10 radnih dana. <\/p><p>Imaj u vidu da mo\u017ee pro\u0107i dodatno vreme dok banka ili karti\u010darska ku\u0107a ne obradi povra\u0107aj.<\/p><p>Ako je pro\u0161lo vi\u0161e od 15 radnih dana od kada smo ti potvrdili odobrenje, kontaktiraj nas na: citydent@ymail.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4c6dd5 elementor-widget elementor-widget-heading\" data-id=\"f4c6dd5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Povra\u0107aj i refundacija za porud\u017ebine koje se odnose na alignere, alignere sa izbjeljiva\u010dima, izbjeljivanje sa lampom i night white izbjeljivanje, dentalne servise+implante, filere:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e1ddd3 elementor-widget elementor-widget-text-editor\" data-id=\"4e1ddd3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>S obzirom da je za ove porud\u017ebine, nakon uplate potrebno da kontaktirate City Dent i da zaka\u017eete termin u ordinaciji , a da \u0107e po dolasku u ordinaciji biti obavljen pregled , skeniranje zuba i dalji tretman uz dogovor i va\u0161u saglasnost.<\/p><p>S tim u vezi vas obavje\u0161tavamo da u slu\u010daju da kupac doka\u017ee a, City dent utvrdi opravdanost DOA \u2013 dead on arrival reklamacija u trenutku prijema ili prvog pu\u0161tanja u rad,reklamacija na funkcionalnu ispravnost proizvoda, reklamacija na o\u0161te\u0107enu po\u0161iljku, zapo\u010dinje proces prihvatanja proizvoda za povra\u0107aj.<\/p><p>U svakom slu\u010daju neophodno je kontaktirati City Dent u roku od 24 sata od prijema proizvoda na email citydent@ymail.com<\/p><p>Bez obzira na odluku o povratu i refundaciji, kupcu ne\u0107e biti vra\u0107en iznos za tro\u0161kove skeniranja zuba u iznosu od 500 km .<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Povrat i refundacije Na\u0161a politika povra\u0107aja osmi\u0161ljena je kako bismo osigurali tvoje zadovoljstvo kupovinom. Ako iz bilo kog razloga nisi [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"iawp_total_views":0,"footnotes":""},"class_list":["post-1324","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/banjalukasmile.com\/bs\/wp-json\/wp\/v2\/pages\/1324","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/banjalukasmile.com\/bs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/banjalukasmile.com\/bs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/banjalukasmile.com\/bs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/banjalukasmile.com\/bs\/wp-json\/wp\/v2\/comments?post=1324"}],"version-history":[{"count":11,"href":"https:\/\/banjalukasmile.com\/bs\/wp-json\/wp\/v2\/pages\/1324\/revisions"}],"predecessor-version":[{"id":2040,"href":"https:\/\/banjalukasmile.com\/bs\/wp-json\/wp\/v2\/pages\/1324\/revisions\/2040"}],"wp:attachment":[{"href":"https:\/\/banjalukasmile.com\/bs\/wp-json\/wp\/v2\/media?parent=1324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}